Selected Device

No device selected yet.
Merge a duplicate device

Select an old record belonging to this same physical box. Settings and pending commands will be kept.

Factory reset this device?

This erases apps and local data on the selected box and restarts it. The action cannot be undone.

Target:

Send TV message

A new message replaces the previous message on this device.

App activity

Recent foreground apps
Recent device controls
Bulk add / import devices

Paste chip IDs (one per line), or upload/paste JSON containing a device array. Every device requires customer ID, hardware version, and chip ID. Shared fields below fill missing values.

Recent app actions

Progress and final results reported by the selected device. Updates every few seconds while this tab is open.

Add home banner

Create an image-only banner or link it to an app in your catalog.

Recommended Home banner size: 3584 × 1020 pixels for crisp 4K artwork. 1792 × 510 pixels is suitable for 1080p; the launcher may crop edges to fit.

Home banner examples

Use an example to fill the Home banner form, then review it before saving.

These finished Home creatives include sample copy in the image. Leave the optional title and description empty to prevent duplicate text on the launcher.

Carousel order

Company code defaults to the box’s CUSTOMER_ID. Saving a code overrides it for this device.

Company policies

The selected device’s company is shown first. Edit any existing policy or create one for the selected device.

Create company policy

All devices sharing a company code receive the same policy. Devices without a code need one assigned first.

Live TV Ads

Choose all channels or one channel. A channel ad takes priority over a global ad. Leave chip/model blank to target every matching box.

Create ad

1

Ad position

Choose a position first. The required image size updates automatically.

2

Audience

Choose the channels and boxes that can receive this ad.

3

Image & format

Upload the artwork Live TV will display.

Required size for top ads: 400 × 60 pixels. PNG, JPEG, or GIF (10 MB).
4

Display & schedule

Choose continuous display or set a timed schedule.

Live TV ad examples

Choose an example to fill the ad form. Review its position and size before publishing.

The headline and call to action are sample text already included in each image.

Published ads

Manage active ads and review displays reported by Live TV.

Default ad preferenceChanging this applies the preference to every channel and clears individual channel preferences. You can set channel preferences again below. If the preferred ad does not match a box, the other matching ad is used.

Channel coverage

See all channels, their details, available ads, and displays reported by Live TV. Display counts stay unknown until Live TV reports them.

ChannelService IDFrequencyGlobal adSpecific adReported displaysAd preference